Last Updated: August 13, 2026

Kenai Water (“Kenai,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information may be collected when you visit our website, how we use that information, and the choices available to you.

Information We Collect

We limit the personal information we collect through this website.

Information You Provide

When you submit a contact form, we may collect information you voluntarily provide, such as:

  • Your name
  • Email address
  • Phone number
  • Location or ZIP code, if requested
  • Information included in your message or inquiry

We use this information to respond to your request, provide information about Kenai products or services, connect you with an appropriate Kenai dealer or representative when necessary, and communicate with you regarding your inquiry.

Please do not submit sensitive personal information through our website contact forms.

Website Analytics

With your consent, we use website analytics tools, such as Google Analytics, to better understand how visitors use our website and to improve its content, functionality, and performance.

Analytics information may include information such as:

  • Pages visited
  • Approximate geographic location
  • Browser and device type
  • Referring website or source
  • Date, time, and duration of visits
  • General website interactions
  • Internet Protocol (IP) address or information derived from it

Analytics cookies and similar tracking technologies are not activated until you provide consent through our cookie consent system, where required.

We do not use Google Ads or other advertising platforms to serve personalized or targeted advertising through this website.

Cookies and Consent

Our website may use cookies and similar technologies necessary for basic website functionality. Optional analytics cookies are used only after you provide consent through our cookie banner.

You may accept or reject optional cookies through the cookie consent options provided on our website. You may also change your cookie preferences as available through our cookie settings.

Rejecting optional analytics cookies will not prevent you from accessing the website’s primary content and functionality.

How We Use Information

Information collected through the website may be used to:

  • Respond to questions and requests
  • Provide information about our products and services
  • Route inquiries to an appropriate Kenai representative or dealer
  • Understand how visitors use our website
  • Improve website content, usability, and performance
  • Maintain website security and prevent misuse
  • Comply with applicable legal requirements

We do not sell personal information.

We do not use personal information collected through this website for third-party targeted advertising.

Sharing of Information

We may share information with service providers that help us operate our website or provide requested services, such as website hosting, analytics, email, or website support providers.

When appropriate, information submitted via a contact form may also be shared with an authorized Kenai dealer or representative so they can respond to your inquiry.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, users, or website.

We do not sell personal information to third parties.

Google Analytics

If you consent to analytics cookies, this website may use Google Analytics, a website analytics service provided by Google.

Google Analytics helps us understand general website usage and performance. Information generated through analytics may be processed by Google in accordance with Google’s own privacy practices.

You can decline analytics cookies through our cookie consent system.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to inquiries, maintain appropriate business records, comply with legal obligations, or resolve disputes.

Analytics information is retained in accordance with the settings configured in our analytics platform.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information collected through our website.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information. These may include the right to:

  • Request information about personal information we maintain about you
  • Request access to your personal information
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Withdraw consent for optional analytics cookies

Some rights may apply only when Kenai is subject to the applicable state privacy law.

We will not discriminate against you for exercising privacy rights provided by applicable law.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

Children’s Privacy

This website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.

If we learn that personal information from a child under 13 has been submitted to us, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites operated by third parties. Kenai is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided through this website, please contact:

Kenai Water
Charger Water DBA Kenai
1180 Dundee Ave, Elgin, IL 60120
United States
Website: https://kenaiwater.com
Email: sgleason@chargerwater.com
Phone number: (847) 468-0038

You may also contact us through the contact form available on our website.